Welcome To SellPass Help Center

  • How do I create an account on SellPass?

    Visit the SellPass website and click on the “Sign Up” button.

    Choose the appropriate account type (Creator, Vendor or Affiliate).

    Fill in your details, including email address and password.

    Confirm your email to activate your account.

  • What types of products can I sell on SellPass?

    SellPass supports various digital products, such as e-books, courses, software, templates, and music.

    Ensure your products comply with SellPass’s content guidelines.

  • How do I list my products on the platform?

    Log in to your vendor dashboard.

    Click on “Add Product” and provide details like product name, description, and price.

    Upload your product files (e.g., PDFs, videos, or software).

    Preview your listing and publish it.

  • How can I track sales and earnings?

    Your dashboard displays real-time data on sales, your creators revenue, vendors revenues and affiliate commissions.

    Monitor performance, track referrals, and optimize your marketing efforts.

  • What payment methods does SellPass accept?
    • SellPass supports Stripe, Mobile Mobile Africa (MOMO), Flutterwave, Paystack, cryptocurrency (Bitcoin, Tether, Ethereum), and other payment gateways.

    • Choose the methods that suit your customers

  • Your Dashboard Access
    1. Once you’ve logged in, your personalized dashboard awaits.

    2. From there, you can manage your products, track sales, and monitor affiliate activity.

  • Your profile account settings

    Update your profile information, including contact details and payment preferences

    Customize your account settings to align with your business needs.

  • Account security

    Keep your password secure and change it periodically.

    Enable two-factor authentication (if available) for an extra layer of security.

  • Sales Reports

    Access detailed reports on your product sales, revenue, and affiliate commissions.

    Use these insights to optimize your marketing efforts.

  • Support and Help Center:

    Explore the support resources available within your account.

    Reach out to SellPass support if you encounter any issues or have questions.

  • How much does SellPass cost?

    SellPass offers 3 user types with different plans: Creator Mode, Vendor & Affiliate

    Yes! SellPass offers a Starter plan on its creator's mode that is completely free forever.

    With the Starter plan, you can start selling any kind of product on SellPass without any upfront costs.

    It includes features like selling ebooks, services, physical products, and more.

    SellPass vendor and affiliate plan are subjected to be renewed annually.

    SellPass vendor plan starts at N15,000 per year

    SellPass affiliate plan starts at N10,000 per year

  • What does the SellPass Creator Pro plan offer?
    • The Pro plan costs ₦9,000 per month.

    • It allows you to host your courses and webinar replay videos directly on Selar.

    • You can upload up to 10 courses (unlimited videos), use priority support, and integrate with tools like Zapier and Kartra1.

  • What’s included in the Growth plan?
    • The Growth plan, priced at ₦20,500 per month, is ideal for power creators.

    • It lets you upload up to 60 courses (unlimited videos) and sell 60 single videos or webinar replays.

    • You also get free wallet withdrawals (for NGN) and additional features from the Pro plan

  • How are transaction fees handled?

    Regardless of your plan, SellPass charges a small transaction fee for successful sales.

    The fee varies based on the currency of the sale (e.g., NGN, USD, GBP, etc.)

  • How do I get paid on Selar?
    • When funds are in your SellPass wallet, you can withdraw them to your bank account. SellPass payouts are automated

    • The withdrawal fees depend on the currency and country

  • When do I get paid?

    Once funds are in your SellPass wallet, you can withdraw them to your bank account or set up your creator account for automated next day settlement.

    Vendors and Affiliates users payouts happens twice a week, wednesday and saturdays

  • Does SellPass handle product delivery?

    Yes! SellPass handles digital product delivery to customers.

    1. You can focus on creating great content while SellPass manages the rest.

  • What payment options can my customers use?

    SellPass integrates multiple payment gateways, including Flutterwave, Paystack, Mobile Money, PayPal and Stripe (for verified merchants).

  • How are transaction fees handled?

    Regardless of your plan, SellPass charges a small transaction fee for successful sales.

    The fee varies based on the currency of the sale (e.g., NGN, USD, GBP, etc.)